Delivery and Returns

Delivery and Returns

Delivery

Delivery is charged at a flat rate of £3.95. If you are outside of the UK, please get in touch so we can provide a quote for international delivery. On most items it is not as expensive as you may think and can usually be delivered between 5 and 7 days.

Once your order has been placed we endeavour to get it packed and shipped as quickly as we can, usually next working day. If you need to cancel your order we will try to accommodate your request but you will only have a very limited time to do so. There may be a charge for this if postage has already been purchased by us.

Returns

At That Was Rad, we’re committed to customer service and strive to describe and photograph our items as accurately as possible. Please pay attention to the photos and description as any defects stated will not be covered by our refund policy. Please contact us before you purchase if you’d like us to answer any questions. 

Items must be returned within 14 days in unmarked and undamaged condition with tags still attached (where appropriate), sealed, unopened and in its original packaging (should the item be on card or boxed). Please retain your receipt, as proof of purchase will be required to issue your refund. Buyer is responsible for the return shipping cost, which must be tracked.

Please don’t hesitate to contact us if you need any more information