Shipping etc

 

Delivery

Delivery is free for orders over £25 in the UK. Orders under that amount will pay a flat rate of £3.95 unless specified. Insurance is included in your FREE delivery within the UK and we aim to get your order in the post as fast as humanly possible. If you are outside of the UK, please get in touch so we can provide a quote for international delivery. On most items it is not as expensive as you may think and can usually be delivered between 5 and 7 days.

Return Policy

At That Was Rad, we’re committed to customer service and strive to describe and photograph our items as accurately as possible. Please contact us before you purchase if you’d like us to answer any questions. Items must be returned within 14 days in unmarked and undamaged condition with tags still attached (where appropriate), sealed, unopened and in its original packaging (should the item be on card or boxed). Please retain your receipt, as proof of purchase will be required to issue your refund. Buyer is responsible for the return shipping cost, which must be tracked.

Once your order has been placed we endeavour to get it packed and shipped as quickly as we can, usually next working day. If you need to cancel your order we will try to accommodate your request but you will only have a very limited time to do so. There may be a charge for this if postage has already been purchased by us.

If you have any questions then give us a shout using the form or email address below: